//- 💫 DOCS > USAGE > SPACY 101 > COMMUNITY & FAQ

p
    |  We're very happy to see the spaCy community grow and include a mix of
    |  people from all kinds of different backgrounds – computational
    |  linguistics, data science, deep learning, research and more. If you'd
    |  like to get involved, below are some answers to the most important
    |  questions and resources for further reading.

+h(3, "faq-help-code") Help, my code isn't working!

p
    |  Bugs suck, and we're doing our best to continuously improve the tests
    |  and fix bugs as soon as possible. Before you submit an issue, do a
    |  quick search and check if the problem has already been reported. If
    |  you're having installation or loading problems, make sure to also check
    |  out the #[+a("/usage/#troubleshooting") troubleshooting guide]. Help
    |  with spaCy is available via the following platforms:

+aside("How do I know if something is a bug?")
    |  Of course, it's always hard to know for sure, so don't worry – we're not
    |  going to be mad if a bug report turns out to be a typo in your
    |  code. As a simple rule, any C-level error without a Python traceback,
    |  like a #[strong segmentation fault] or #[strong memory error],
    |  is #[strong always] a spaCy bug.#[br]#[br]
    |  Because models are statistical, their performance will never be
    |  #[em perfect]. However, if you come across
    |  #[strong patterns that might indicate an underlying issue], please do
    |  file a report. Similarly, we also care about behaviours that
    |  #[strong contradict our docs].

+table(["Platform", "Purpose"])
    +row
        +cell #[+a("https://stackoverflow.com/questions/tagged/spacy") StackOverflow]
        +cell
            |  #[strong Usage questions] and everything related to problems with
            |  your specific code. The StackOverflow community is much larger
            |  than ours, so if your problem can be solved by others, you'll
            |  receive help much quicker.

    +row
        +cell #[+a("https://gitter.im/" + SOCIAL.gitter) Gitter chat]
        +cell
            |  #[strong General discussion] about spaCy, meeting other community
            |  members and exchanging #[strong tips, tricks and best practices].
            |  If we're working on experimental models and features, we usually
            |  share them on Gitter first.

    +row
        +cell #[+a(gh("spaCy") + "/issues") GitHub issue tracker]
        +cell
            |  #[strong Bug reports] and #[strong improvement suggestions], i.e.
            |  everything that's likely spaCy's fault. This also includes
            |  problems with the models beyond statistical imprecisions, like
            |  patterns that point to a bug.

+infobox
    |  Please understand that we won't be able to provide individual support via
    |  email. We also believe that help is much more valuable if it's shared
    |  publicly, so that #[strong more people can benefit from it]. If you come
    |  across an issue and you think you might be able to help, consider posting
    |  a quick update with your solution. No matter how simple, it can easily
    |  save someone a lot of time and headache – and the next time you need help,
    |  they might repay the favour.

+h(3, "faq-contributing") How can I contribute to spaCy?

p
    |  You don't have to be an NLP expert or Python pro to contribute, and we're
    |  happy to help you get started. If you're new to spaCy, a good place to
    |  start is the
    |  #[+a(gh("spaCy") + '/issues?q=is%3Aissue+is%3Aopen+label%3A"help+wanted+%28easy%29"') #[code help wanted (easy)] label]
    |  on GitHub, which we use to tag bugs and feature requests that are easy
    |  and self-contained. We also appreciate contributions to the docs – whether
    |  it's fixing a typo, improving an example or adding additional explanations.
    |  You'll find a "Suggest edits" link at the bottom of each page that points
    |  you to the source.

p
    |  Another way of getting involved is to help us improve the
    |  #[+a("/usage/adding-languages#language-data") language data] –
    |  especially if you happen to speak one of the languages currently in
    |  #[+a("/usage/models#languages") alpha support]. Even
    |  adding simple tokenizer exceptions, stop words or lemmatizer data
    |  can make a big difference. It will also make it easier for us to provide
    |  a statistical model for the language in the future. Submitting a test
    |  that documents a bug or performance issue, or covers functionality that's
    |  especially important for your application is also very helpful. This way,
    |  you'll also make sure we never accidentally introduce regressions to the
    |  parts of the library that you care about the most.

p
    strong
        |  For more details on the types of contributions we're looking for, the
        |  code conventions and other useful tips, make sure to check out the
        |  #[+a(gh("spaCy", "CONTRIBUTING.md")) contributing guidelines].

+infobox("Code of Conduct")
    |  spaCy adheres to the
    |  #[+a("http://contributor-covenant.org/version/1/4/") Contributor Covenant Code of Conduct].
    |  By participating, you are expected to uphold this code.

+h(3, "faq-project-with-spacy")
    |  I've built something cool with spaCy – how can I get the word out?

p
    |  First, congrats – we'd love to check it out! When you share your
    |  project on Twitter, don't forget to tag
    |  #[+a("https://twitter.com/" + SOCIAL.twitter) @#{SOCIAL.twitter}] so we
    |  don't miss it. If you think your project would be a good fit for the
    |  #[+a("/usage/resources") resources], #[strong feel free to submit it!]
    |  Tutorials are also incredibly valuable to other users and a great way to
    |  get exposure. So we strongly encourage #[strong writing up your experiences],
    |  or sharing your code and some tips and tricks on your blog. Since our
    |  website is open-source, you can add your project or tutorial by making a
    |  pull request on GitHub.

p
    |  If you would like to use the spaCy logo on your site, please get in touch
    |  and ask us first. However, if you want to show support and tell others
    |  that your project is using spaCy, you can grab one of our
    |  #[strong spaCy badges] here:

- SPACY_BADGES =  ["built%20with-spaCy-09a3d5.svg", "made%20with%20❤%20and-spaCy-09a3d5.svg", "spaCy-v2-09a3d5.svg"]
+quickstart([{id: "badge", input_style: "check", options: SPACY_BADGES.map(function(badge, i) { return {id: i, title: "<img class='o-icon' src='https://img.shields.io/badge/" + badge + "' height='20'/>", checked: (i == 0) ? true : false}}) }], false, false, true)
    .c-code-block(data-qs-results)
        for badge, i in SPACY_BADGES
            - var url = "https://img.shields.io/badge/" + badge
            +code(false, "text", false, false, "star").o-no-block(data-qs-badge=i)=url
            +code(false, "text", false, false, "code").o-no-block(data-qs-badge=i).
                &lt;a href="#{SITE_URL}"&gt;&lt;img src="#{url}" height="20"&gt;&lt;/a&gt;
            +code(false, "text", false, false, "markdown").o-no-block(data-qs-badge=i).
                [![spaCy](#{url})](#{SITE_URL})
